Frequently Asked Questions

FAQS AND ADVICE
Here you’ll find some of the frequently asked questions by my brides and grooms. Click any question to see the answer. And, if you don’t see your question here, please reach out to me directly at MikeS@SignatureBuffalo.com, use the short form on this page, or call me directly at 716-684-9800 today.


Yes… very much so. If you are having assigned seating, try to sit your older guests away from the speakers and dance floor. The volume will depend on the size of the facility. You don’t want your older guests being blown away all night. They will not stay around very long. There is a very delicate balance to the volume issue. I take great care to make sure that it is not offensive but yet loud enough to generate energy and enthusiasm. Also try not to position tables between the DJ and the dance floor. At some facilities this is not possible.
99% percent of the time, couples will provide meals for their photographers and DJs. It’s a nice gesture on your part and very much appreciated. However, if you wish not to, you should notify me a few days before the reception so that I can be sure to get something to eat before I arrive at your event. It’s a long day for everyone and nourishment is important. As far as alcoholic drinks are concerned, I have strict policy against it.
Of course you should select songs for your wedding party entrances. These would include songs for your parents, attendants and you and your spouse. Typically, couples pick 3 songs to be played during introductions, but some couples pick one. If you have a large number of attendants your song should be in the area of 4 minutes long. The proper songs will generate a lot of excitement during the introductions and set the tone for the entire evening. You also need to pick songs for the special dances. One for your first dance, which will probably be “your song” forever and 2 more for the Parent Dances. These are typically slow songs. You will need a cake cutting song also. Sometimes couples like to pick the garter/bouquet song if they decide to include in their program for the evening. There may also be “special songs” like for parents, birthdays, anniversaries, etc. As far as what you would like to hear during the dancing part of the reception, keep in mind that your guests’ tastes will vary depending on many factors, age included. A good rule of thumb, is that you should select around 10 songs for dancing that you and your friends can relate to. The rest is up to me to read the crowd and keep them dancing. Don’t forget to provide a Do Not Play list so I do not play something you absolutely despise! Remember that in most cases you will get about 16 to 17 songs per hour. If the dance portion of your reception lasts 2 hours you will get about 30 to 35 dance tunes. The biggest mistake made by couples is to try to pick all the songs.
Lighting is a great way to enhance your dance floor and adds to the excitement, that’s why at Signature Entertainment you have the option include beautiful, wireless LED uplighting in every wedding package. Be sure to ask us if the facility where your reception is being held lends itself to lighting. If so, let us show you the magic that lighting can bring to your event. Contact me directly at mikes@signaturebuffalo.com or call me directly at 716-684-9800
Tipping is a matter of choice and completely up to you. Most couples do tip their DJ, especially when he does a great job of keeping your guests entertained and happy for the entire evening. When you tip a DJ you’re letting him know that he did do a great job and executed everything that you asked for in a professional manner.
Very much so! The choice is yours but here are a few hints to enhance entertainment. Look for smaller dance floors. It gives the appearance that it is packed and packed dance floors attract more dancers. Facility lighting is important. Guests tend to dance more if they feel like they are not on display. The lower the lighting during the dance portion of the reception, the more comfortable your guests will feel dancing. Keep your guests in the same room with you. Facilities that have patios invite guests to leave the main room, especially on nicer evenings. These guests will generally be the younger ones and they are the majority of your dancers. If you want to have an outside reception, plan for it to be outside. Make sure that your DJ is set up next to the dance floor. It’s hard for him to interact from a distance. Also have the facility provide a 6 or 8 foot skirted table for the dj’s equipment. Avoid in-house speaker systems. Most are obsolete and will not provide the quality and punch needed for your event. Bars should be located in the main room and should be close to the dance floor. People tend to hang out at the bar after dinner and if it is away from the main area, a good portion of your guests will be too.
There are several factors involved in determining this. Obviously the first consideration is budget. Remember it will cost you more to have your bar opened for 6 hours rather than 5. It will also cost you more for your DJ. However, 4 hours maybe a little short, since cocktails and dinners usually last between 2 and 3 hours. Add in the special dances, cake cutting, bouquet & garter toss, etc and there won’t be much time for dancing. If your reception is on a Friday, remember that the majority of your guests will be working that day and will tire out much sooner than if the reception was held on a Saturday. We don’t recommend more than 5 hours for a Friday event. Remember that you will lose the majority of your older crowd by around 10pm. If things are going strong after 5 hours, you could always extend your event in half hour increments pending approval by the facility. And by all means, be on time for your reception! Many times dinner is delayed because the bridal party is out taking pictures. This has a major impact on your whole timeline and results in frustrated guests, cold dinners and DJs trying to cram things in.
Yes. I recommend it. Many people mistakenly believe we’re only about the music. That is not the case. TAs the DJ, I also coordinate timelines, announcements, speeches, and vendors. Cake cuttings, name pronunciations, speeches, and of course music selections are discussed in an advance consultation. Doing an initial consultation when booking to introduce you to our online planning system and a final consultation the 2 weeks prior to the event are mandatory for all our events.
Yes. By all means! A high percentage of our business has been directly referred to me by my highly satisfied clients. Many of my clients have agreed to let you contact them by email. They are your best way to find out how good an entertainment company is. We also suggest that you ask your facility manager or other vendors if they have worked with us or seen us perform. You can also see the Reviews on my company through sites like Wedding Wire & The Knot. You should know who you are dealing with before you hire anybody for such a special occasion.
Yes. Signature Entertainment is a corporation and fully insured to perform in all facilities or outdoor events. Many banquet facilities require certificates of insurance before letting mobile sound systems work at events in their facility. This is important protection for you, your guests and the facility in the unlikely event of a mishap.
Yes. Without question and at no obligation. If you are still undecided after our consultation process, I strongly encourage clients to come out and see me perform. This gives you peace of mind and simplifies your decision. It is also a testament to the consistent product I put out for my clients. And of course all visits are cleared with the couple whose event you will be viewing.
Yes. How important is a great event to you? You can scrimp on your dreams, if they are not important to you. If you’re like most brides, they are very important. And it is the entertainment that brings these dreams to life. Entertainment does make the event. Besides, there’s no need to go with anything less than the best. When you compare apples to apples you are actually getting more for your money. After all, entertainment typically costs less than five percent of your budget, but provides 95% of the fun. And I won’t confuse you with gimmicks like bronze, silver, gold and platinum packages or discounts on inflated prices. You pay by the hour and get the best we have to offer. We also offer online payment with major credit cards for your convenience. What’s the next step? Check out my wedding page to find out more how I can help you and your guests have the best wedding possible. Then click on the Check Availability link to see if I am available for your special day. You can also e-mail directly at mikes@signaturebuffalo.com or call me directly at 716-684-9800 today!
Yes. Signature Entertainment has been incorporated and in existence for the last 20 years. I am NOT a hobbyist! I take my business seriously and know the importance of what your event means to you. I will be around for many years to come because I are truly committed to what I do.
Yes. When you contract me to do your event, you will have access to my immense online library of music to choose your Priority Requests and Do Not Play requests. This can be updated right up to the day of your final consultation at your leisure. At the event, I will know exactly what songs to play and what songs not play. If you need help picking songs, I am always available to make suggestions.
Most clients book me nine to eighteen months in advance of their event. Some dates may sell out early due to popularity and surrounding holidays (especially in the summertime). Here’s a good rule to consider. If your wedding is in the May thru October or the month of December time frame, 12-18 months. January thru April and November, 6 to 9 months. When booking novelty dates like 7/7/07, the sooner the better. The weeks before and after Memorial Day, Fourth of July and Labor Day, go very fast. Sometimes 2 years in advance!
Yes. Believe it or not, about 40% of our weddings are booked by out of town couples coming back to the area for their reception. Many banquet facilities recommend me to their out of town clients because of our attention to detail, and online interactive planning web page which makes it easy for couples to build their timeline and music requests. Remember…. at Signature Entertainment, it really is all about YOU! If you are an out of town planning couple, enter in your wedding date in our Check Availability section. You can also contact me directly at mikes@signaturebuffalo.com or 716-684-9800 to help you have the greatest wedding ever.
Yes. I have thousands upon thousands of songs to complement any event. Because of my close ties to the music industry nationally, I have the latest music available before it reaches the charts and in a variety of genres. I also have a library of tunes that stretches from the 40’s to today’s hottest hits. I own all the CD’s that I use for our digital systems and they are converted to mp3s at the highest sound quality. In the unlikely event that you have a particular “special song” that I don’t have we will accept an original copy (or mp3) from you prior to the event so that I can check it out and play it the night of the event. This is a very rare occurrence.
Yes. All of my equipment is backed up, but more importantly, it is thoroughly checked out when arriving at the event. Whenever possible, depending on the facility, the equipment for your event will be set up earlier in the day. And at Signature Entertainment, we go one step further than most…. I have back up DJs ready in the unlikely event that I am unable to perform due to sudden illness or those little things that happen in life when you least expect them. We know how important this event is to you and provide contingencies to make sure it is executed to perfection.
Yes. We accept VISA and Mastercard credit cards for your convenience and you can pay online securely through our website. You can pay as you go and credit cards are a great way to accumulate points towards air travel for your honeymoon or other perks. Call us for more details.
Yes. Our clients have a password protected login to layout the specifics of their event and select their favorite songs online at their leisure up to two weeks before their event. Our clients absolutely love it.
Yes. We believe we have a very low price for the quality and services we provide. We think it’s a real value when you look at all you get for your dollar. Two face to face consultations, interactive website, mature and highly skilled DJs, 24/7 customer service, insurance, backup and the list goes on and on. All for one great price. We have a minimal amount of add-ons pertaining to long distance travel and special equipment requirments. That means no setup fees, no tuxedo fees and a lot of other add-ons our competitors use to pump up their selling price. Furthermore we do not believe in “package selling” so we won’t try to sell up. We also don’t believe in discounts except for off season events pertaining to weddings. So we won’t quote you an inflated price and then offer you a discount. Simply stated you basically pay for the number of hours you desire and get it all.
Yes. If you decide to book with Signature Entertainment, you will get a legal contract to sign that effectively protects you against any defaults in our agreement. This contract will be presented to you at your initial consultation for your review. Signature guarantees to hold your date for 7 days from the date of the contract, pending your signed return of the contract and a deposit of 25% of the contract price.
First off and probably most important, great talent isn’t cheap! Experienced DJ’s tend to get more for their events because they are confident at what they do in executing events. Experience really does make a difference. The cheaper the price, the more likely the DJ is a part-timer, hobbyist, or worse somebody who was just trained to do weddings. Certainly you will be able to tell the difference in quality. And don’t overlook other key things like music sourcing, equipment upgrades, insurance, appearance and many other little things that go into a reputable business. You truly get what you pay for.

Accordion Sample DescriptionThe agreement of the Provider of performance is subject to detention by sickness, accident, act of God or conditions beyond the Provider's control. If such an event prevents the Provider from performing, any payment made will immediately be refunded to the Purchaser and the Provider will have no further liability or responsibility under this contract.
  • Purchaser and Provider further agree that, except as provided in the paragraph above, this contract is not subject to cancellation unless both parties hereto have agreed to such cancellation in writing and such written cancellation is delivered to the Provider at least fourteen (14) days prior to the date of the event. The Purchaser also acknowledges that all deposits associated with this agreement are non-refundable.
  • For the true and faithful performance of all the covenants and agreements herein mentioned, the Purchaser and the Provider bind themselves each unto the other in the penal sum of the amount set forth in this Contract as liquidated damages to be paid by the failing party.
  • This instrument contains the entire agreement between the parties and no oral statements, promises or inducements made by any party hereto or agent or representative of either party hereto, which is not contained in this written contract, shall be valid or binding and this contract shall not be enlarged, modified, or altered except in writing, signed by the parties and endorsed herein.
  • The person executing this contract on behalf of each party represents and warrants that he or she is of legal age and has the authority to enter into this agreement. Should he or she not have such authority, he or she personally accepts and assumes full responsibility and liability for payment to the Provider under the terms of this contract.
  • Party of the second part shall be responsible for supervising behavior of people attending the performance. If guests’ behavior becomes intolerable, and after calling this to the attention of the party of the second part and said condition is not corrected, party of the first part has the right to end the performance without refund.
  • Costs of repair/replacement of equipment as a result of audience action is the responsibility of the Purchaser.
  • Purchaser and Provider agree that receipt of this signed contract and commencement of performance shall be confirmation of all terms of the contract and shall be binding on all parties.
  • Overtime will be billed out at $75 dollars per 30 minute increments, payable in cash to the onsite Provider, 30 minutes prior to the scheduled event end time and upon approval of the hosting venue.
Our Commitment To Privacy Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. The Information We Collect: This notice applies to all information collected or submitted on the Signature Entertainment website. Some of the information that we collect is as follows:
  • Name
  • Address
  • Email address
  • Phone number
  • Credit/Debit Card Information
The Way We Use Information: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. Our Commitment To Data Security To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our Commitment To Children's Privacy: Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. How You Can Access Or Correct Your Information You can access all your personally identifiable information that we collect online and maintain by the provided online tools to do so. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. How To Contact Us Should you have other questions or concerns about these privacy policies, please call us at or send us an email at info@signaturebuffalo.com
If the Purchaser cancels the event for any reason deposits are non-refundable per Terms of Service. All payments made in addition to the deposit (not including the deposit) will be refunded provided that cancellation of the event by the Purchaser is submitted to the Provider in writing by midnight at least 14 days prior to the event. The Purchaser will forfeit all payments if the event is not cancelled within 14 days In the unlikely event that the Provider cannot provide the service for reasons stated in paragraph one of the Terms of Service, all payments will be refunded including the deposit. Please call our office at 716-684-9800 if you have any questions about our refund policy.